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Q&A

Welcome to AcroRed Q & A. Here we provide a variety of questions and answers for product information, you could resolve operational problems easy by using those information. All the products of AcorRed through rigorous practical testing, system could normally working in a heavy loading situation. If you find any unusual situation during the process, please ask questions or call the customer service.
Customer Service：03 -352-6659

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Most problems are caused by platform, browser, network environment, software settings, repeat login, not normal use (click on browsers Previous, Next) caused by other reasons. In order to accelerate excluding your problem, so in return, make a detailed descriptions:

1. User Platform.
2. User Browser and version.
3. Using a proxy server or firewalls or others.
4. Process the problem occurred.

We could resolve your problem faster by those information.

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